Please find below a copy of our complaints leaflet should you wish to make a complaint about our services. Please do not hesitate to call the Practice Manager Kelly or the Assistant Practice Manager Karen, to discuss any concern you may have or if you would like us to help you with the process.
Complaints & Comments Leaflet
NHS Complaint Advocacy
POhWER’s NHS Complaints Service is a free and independent service helping people to raise their NHS complaint using the formal processes available. We are not part of or funded by the NHS and as such we remain impartial, helping those who have experienced problems with their NHS care and treatment, or a family member or friend to do this on their behalf.
The service helps people through the complaints process by providing information, support and guidance about their rights/options within the process. Where people require additional support, an experienced qualified advocate is assigned to support them. To contact POhWER telephone 0300 456 2370 or email firstname.lastname@example.org.