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NHS Friends and Family

Since December 2014 the Practice have been participating in a nationwide survey within the surgey by asking patients one specific question, 'How likely are you to recommend this GP Practice to friends and family if they needed similar car or treatment'. The Practice has gathered this information through survey cards within the Practice and also by using the Practice text message system so patient could reply after visiting the Practice to see a health profession. All Doctors, Nurses and Staff at Eve Hill Medical Practice appreciate all feedback that we recieve to help us improve our service.

Last Quarter (April 17 - June 17)

Date
Extremely Likely
Likely
Neither Likely Nor Unlikely
Unlikely
Extremely Unlikely
Don't Know
Total Responses
April-17
85%
9%
2%
2%
2%
0%
227
May-17
87%
9%
0%
1%
2%
1%
276
June-17
84%
10%
1%
1%
3%
1%
269
Rating Totals
659
73
8
9
18
6
772

Overall in this quarter, 94% of our patients would extremely likely or likely recommend us to Friends and Family based on our results from this survey.



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